Privacy Policy

cre8t marketing ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and store your personal information when you visit our website, contact us or engage our services.

We manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

What information we collect

The personal information we collect depends on how you interact with us. This may include your name, phone number, email address, business details and any information you provide when making an enquiry, engaging our services, subscribing to our communications or otherwise dealing with us.

We may also collect information relating to the services we provide, such as project details, marketing and content requirements, photographs, video, audio and records of our communications.

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information and pages visited. This helps us understand how visitors use our website and improve its performance.

How we collect your information

We generally collect personal information directly from you when you submit an enquiry through our website, contact us by phone, email or social media, subscribe to our communications, engage our services or otherwise communicate with us.

We may also receive information from clients, referrals, publicly available sources or other third parties where reasonably necessary for our business activities.

Information may also be collected automatically through cookies, analytics tools and similar technologies when you use our website.

Why we collect and use your information

We collect and use personal information to respond to enquiries, prepare proposals, provide our marketing and content services, communicate with clients and prospective clients, manage our business and improve our website and services.

We may also use your information for administrative purposes, recruitment, record keeping and to meet our legal and regulatory obligations.

From time to time, we may send you news, updates or information about cre8t marketing and our services where you have consented to receive these communications or where otherwise permitted by law. You can opt out at any time by following the unsubscribe instructions in our emails or contacting us.

Disclosure of your information

We do not sell or rent your personal information.

We may disclose personal information to trusted third-party service providers who assist us in operating our business and delivering our services. This may include cloud storage, website hosting, project management, communication, accounting, email marketing, analytics and other technology or professional service providers.

We may also share information with employees, contractors, freelancers, suppliers, clients or other parties where reasonably necessary to provide our services.

We may disclose personal information where you have consented to the disclosure or where required or authorised by Australian law.

Overseas disclosure

Some of the third-party service providers we use operate or store and process information outside Australia. As a result, personal information may be disclosed to, stored in or accessible from overseas locations, including the United States and other countries in which our service providers operate.

Where required by applicable privacy laws, we take reasonable steps to ensure overseas disclosures are handled appropriately.

Cookies and website analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and measure its performance.

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

Security of your information

We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

While we use appropriate security measures, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Accessing and correcting your information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date. We will respond to your request in accordance with applicable privacy laws.

Privacy complaints

If you have a concern or complaint about how we have handled your personal information, please contact us using the details below. We will review your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Third-party websites

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations. The most current version will be available on our website.

Contact us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related complaint, please contact us at: hello@cre8tmarketing.com.au

Last updated: 26 August 2026